1. Information We Collect
To provide services such as registration, ordering, payment, delivery, customer support, and personalized recommendations, we may collect: account information (such as email, nickname, password hash), order and transaction information, shipping address, device and log information (such as IP address, browser type, access time), and other information you voluntarily provide.
When you use certain features, we may also obtain information necessary to complete the service through third-party service providers (such as payment, logistics, and cloud services).
2. How We Use Information
We use the above information to: create and manage accounts; process orders and payments; arrange delivery and after-sales service; send order- and security-related notifications; improve products and services; conduct statistical analysis; maintain platform security and compliance; and, where you have consented, send you marketing or promotional communications.
We use your personal information only to the extent necessary to achieve the purposes described in this Policy.
3. Sharing and Disclosure
We do not sell your personal information. We may share information necessary to provide the service with partners such as delivery, payment, and cloud service providers, and require them to comply with confidentiality and security obligations. We may disclose information as required by law or when necessary to protect the security of the Platform and our users.
4. Storage and Security
Your personal information may be stored or processed in different countries or regions; we will take reasonable security measures in accordance with applicable laws to protect your data.
We employ technical and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or loss. Sensitive information (such as passwords) is stored and protected using encryption or other secure means.
We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.
5. Your Rights
You have the right to access, correct, or delete your personal information, withdraw consent, or close your account. You may exercise these rights through Settings or by contacting customer service. We will respond within a reasonable period.
6. Cookies and Similar Technologies
We use cookies and similar technologies to maintain your login session, record preferences, analyze visits, and improve your experience.
In some cases, we or third-party service providers may use cookies or similar technologies for statistical analysis and feature optimization.
You can manage or disable cookies through your browser settings; disabling them may prevent some features from working properly.
7. Minors
Our services are primarily intended for adults. If you are a minor, please use the Platform with your guardian's consent. We do not knowingly collect personal information from minors.
8. Policy Updates
We may update this Policy from time to time; updated versions will be published on this page. We will notify you of material changes via in-site messages or your registered email. Continued use constitutes acceptance of the updated Policy.
9. Contact Us
If you have questions, complaints, or requests regarding this Policy or your personal information, please contact us through the Help Center or Contact Us on the Platform.